Rob StalderJun 273 min readFrom Transactions to Connections: The Power of Customer BelongingImagine walking into your favorite coffee shop. The barista knows your name, your usual order, and even remembers that you take your...
Rob StalderApr 21, 20210 min readINFOGRAPHIC: Important CX StatisticsData clearly suggests CX is an important business priority.
Rob StalderMar 31, 20211 min readVIDEO SERIES: Tips for Engaging all Senses during a Virtual EventNOTE: Adapted from Kevin Finke's "How to Maintain Humanity during your Virtual Events and Experiences" session for Eventex's Connect 2020...